Return Policy & Disclaimers

  • If you have questions or comments, please email:
  • Please allow up to 72 hours for your orders to ship. We will make our greatest effort to ship your orders as soon as possible and in most cases, your orders will ship same day.
  • Damaged goods or shortages must be reported within 72 hours of receipt by contacting Customer Support at

  • MANUKAMED USA takes every precaution to ensure the integrity of its products and guarantees that all products meet its high quality specifications and storage requirements, thus all sales are final.


  • The content contained on some of our sites may contain information about natural ingredients, natural processes, and/or natural therapies that are not evaluated or regulated by the United States Food and Drug Administration. Our sites may also contain information about medical conditions and medical treatments. Such information is intended as an educational aid only. It is not intended as medical advice for individual conditions or treatments. It is not a substitute for a professional medical diagnosis, nor does it replace the need for services provided by medical professionals.
  • Always seek the advice of your physician, pharmacist or other qualified health care provider with any questions you may have regarding a medical condition or treatment or a change in your personal care or health care regime. Never disregard professional medical advice or delay in seeking it because of something you have read on a site. We are not responsible for the results of your use of the content, including, but not limited to, users' choosing to seek or not to seek professional medical care, or users' choosing or not choosing specific treatment based on the content.